Shipping policy

Last updated: 02/24/2026

At Rises&Shines, we are committed to delivering your skincare essentials with care and quality.

Processing time

All orders are processed within 2–5 business days.

Estimated delivery time

  • Once processed, shipping typically takes 10–15 business days, depending on your location.

  • Delivery times may vary during holidays or high-demand periods.

  • You will receive a tracking number once your order has been shipped.

  • customs inspections (if applicable).

We appreciate your patience and promise that your glow is worth the wait 

🔄 Returns & Refunds

Due to the nature of skincare and hygiene standards, we do not accept returns on opened or used products.

However, if your item arrives:

  • Damaged

  • Defective

  • Incorrect

Please contact us within 7 days of delivery any issues contact us here: pierredodjina@gmail.com with photos of the issue. We will gladly offer a replacement or refund after review.

Customer satisfaction is important to us 

❌ Cancellation Policy

Orders may be canceled within 12 hours of purchase. After this period, orders enter processing and cannot be modified or canceled.

Product Disclaimer

Our products are designed for cosmetic use only.

  • Results may vary from person to person.

  • Perform a patch test before full use.

  • Discontinue use if irritation occurs.

  • Consult a healthcare professional if you have sensitive skin or medical concerns.

Rises&Shines products are not intended to diagnose, treat, cure, or prevent any medical condition.